FAQs
What is mediation?
Mediation is a form of alternative dispute resolution in which a neutral third party (the mediator) meets the parties in dispute to help them negotiate a settlement of their dispute. The large majority of disputes dealt with by mediation result in settlement.
Do I have to be in the same room as the other party?
No. All of our mediation meetings are now held remotely. Experience shows this to be a much more satisfactory route to achieving a resolution as quickly and cost effectively as possible.
Will I be safe during the mediation?
Your safety comes first. Each party is spoken to separately before any joint session. All sessions are held by telephone and video, so you are never in the same room as the other party. We offer a calm environment in which to resolve your differences at your own pace.
What will I have to do during the mediation?
Mediation works at its very best when parties come with an open mind and the willingness to find a solution to their disputes. The clearer and calmer you can be while discussing matters, the better.
Does the mediation fee have to be paid before the mediation takes place?
Yes. Our terms for payment and cancellation are set out in our terms and conditions.
Who pays for the mediation?
Parties often pay half each but one party can pay the whole fee if that is agreed.
Will the mediator be fair to both sides?
Yes. Mediators are completely impartial and either side can stop the mediation at any time if they are not happy. Mediators will not force you to make decisions or agree to something you do not feel comfortable with.
How is family mediation different from seeing a solicitor or going to court?
Unlike negotiating through your solicitors, family mediation allows you to communicate directly with each other (with the guidance of a mediator), so that you can both explain what you are feeling and what is most important to you. It also focuses both parties on the relevant issues.
What are the advantages of mediation?
Mediation is a faster, less stressful and less expensive process than going to court. When mediation results in a settlement, the parties avoid the legal costs of fighting litigation and the stress resulting from protracted court proceedings.
How much does mediation cost?
A fee quotation will be provided once the initial free consultation has taken place. This initial call is essential to gather information on the current situation. The price quoted will include preparatory work, telephone consultations, mediation meeting and the final written agreement.
What happens if we can't reach an agreement at the mediation?
In that event the best way forward will be discussed, which will be dependent on the circumstances.
Is a mediation agreement legally binding?
Once both parties have signed, the agreement is no longer 'without prejudice'. This means it can be referred to in subsequent court proceedings. In divorce matters the terms need to be formalised in a consent order made by the court. The mediated agreement forms the basis of that order.
Is mediation the same as counselling? Do you offer counselling services?
No. Mediation is not the same thing as counselling. Mediation is used when a relationship has broken down and resolution is needed on specific issues such as child arrangements, finances or separation and divorce.
How do you work out the cost of mediation?
We assess your situation and quote you a fixed fee before you start. Our fees are quoted per couple rather than per person, so you both know what the whole process will cost from the outset.
The first conversation is free and there is no obligation.